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Shipping policy

Shipping Policy


Last updated: January 27, 2026


Thank you for shopping with us! Below you’ll find everything you need to know about how we process and ship orders.


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Order Processing Time


All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order.
You will receive a confirmation email once your order has shipped, including tracking information.


During high-demand periods, processing times may be slightly longer.


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Shipping Rates & Delivery Estimates


Shipping charges for your order will be calculated and displayed at checkout.


Estimated delivery times (after processing):
 • Standard Shipping: 3–7 business days
 • Expedited Shipping: 2–3 business days (if available)


Delivery times are estimates and may vary due to carrier delays, weather, or peak shipping seasons.


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Shipping Carriers


We ship orders using trusted carriers such as USPS, UPS, and FedEx, depending on package size, weight, and destination.


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Domestic Shipping


We currently ship within the United States.
If you need shipping outside the U.S., please contact us before placing your order.


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Tracking Your Order


Once your order ships, you’ll receive an email with tracking details.
Please allow up to 24 hours for tracking information to update.


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Incorrect Address Disclaimer


Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.


If a package is returned to us due to an address issue, the customer may be responsible for reshipping costs.


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Lost or Damaged Packages


If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery).
We’ll work with the carrier to resolve the issue as quickly as possible.


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Shipping Delays


We are not responsible for delays caused by carriers, weather conditions, customs (if applicable), or other circumstances beyond our control.


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Contact Us


If you have any questions about shipping, feel free to contact us at:


📧 accounts@reapthegrime.com